Critical Success Factors (CSFs) Model for Military Training Mobile Gaming Apps (MG apps)

Amalina Farhi Ahmad Fadzlah, Norshahriah Abdul Wahab, Suresh Thanakodi, Muhammad Lazim Talib, Mohd Norsyarizad Razali, Mohd Sidek Fadhil Mohd Yunus, Muhammad ‘Afif Mohd Asri


Mobile gaming is a part of worldwide Information and Communication Technology (ICT) characterized by new paradigms and rapid growth (ICT). Integrating mobile games into military training equips trainee officers with the requisite effectiveness, efficiency, and enjoyment to accomplish training assignments. To ensure the optimization and quality of mobile gaming, it is vital to study key success factors (CSFs) to design app user interfaces. This study aims to develop a CSFs model of mobile gaming apps (MG apps) and assess the applicability of the model in military training. This research intends to examine the CSFs of MG apps, build a structure of CSFs of MG apps, and develop a CSFs model of MG apps for the purpose of military training. In the study, a sample of hundreds of cadet officers from the Malaysian Military Training Academy was utilized. The research was conducted in three phases: theoretical analysis, empirical study, and development of the proposed CSFs model of MG apps in military training. This paradigm is helpful to sectors of ICT and Defence Technology as an alternative way to ensure the success of the development of MG apps for military and armed forces education and training. This strategy also provides a new successful mechanism and assurance for using MG apps in military and armed forces education and training, as well as ICT-savvy cadet officers from Malaysia.


Mobile gaming apps; military education and training; user interface; critical success factor

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