A Conceptual Model of E-Government Adoption in Indonesia

Darmawan Napitupulu


This study aims to determine various factors are related with the process of e-Government adoption. Many researchers have traced the success factors of e-Government but are still partial. This research contributes not only in terms of technological factors but also the attitudes and behaviors of its users (personality traits) which is also influential in the process of technology adoption. In this research, will be developed an adoption model of technology in the context of e-Government. This model incorporates some best practices related to the diffusion of technology such as TRI, TAM, UTAUT, IS/IT Success Model, as well as other factors influencing the adoption of e-Government such as Trust and Compatibility based on previous research. The conceptual model proposed could bring better understanding about important issues especially in e-Government adoption process in Indonesia.

Keywords— Adoption, User, E-Government, Conceptual, Model, Indonesia

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DOI: http://dx.doi.org/10.18517/ijaseit.7.4.2518


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Published by INSIGHT - Indonesian Society for Knowledge and Human Development