Assessing the Employee Value of IT Staff via Employee Value Equation Variables from the Value Profit Chain Framework

Nora Shafinaz Saedun, Ibrahim Mohamed


Nowadays, company competencies are significantly improving as a result of Information Technology (IT), which also acts as a support and main player in businesses. IT employees are accredited as a crucial resource but they are not given as much care as other IT assets. The minimal attention given in retaining professional and worthy employees may result in their leaving their profession. This may impact business performance, as company performance and quality that employees deliver to the customers are also affected. This research was conducted to explore the tools for measuring IT employee value within a company. From a review of past studies, the Value Profit Chain (VPC) framework was found to propose a method to estimate the value of an employee in a model known as the Employee Value Equation. Although this is a good method for measuring employee value, only the theoretical aspect of employee value is defined, so further investigation is required to support this equation.


Retaining employees, IT employees, satisfaction, employee value, Value Profit Chain, turnover

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