Survey on Benefits and Barriers of E-Procurement: Malaysian SMEs Perspective

Khu Say Eei, Wahidah Husain, Norlia Mustaffa


Procurement is one of the major aspects for an enterprise to improve its supply chain management and hence enterprise performance. The advent of Internet has introduced e-commerce and drastically changing the way procurement is done to improve operation efficiency and reduce transaction cost significantly. Thereby, this lead to the term "e-procurement" or "e-purchasing". However, many Small and Medium Enterprises (SMEs) still perceive e-procurement as infeasible although e-procurement is introduced in the early 2000. Hence, this paper attempts to provide a comprehensive survey on existing literature with regards to the benefits and barriers of e-procurement in the perspective of Malaysian SMEs. Highlighting the benefits and identifying the major barriers of SMEs e-procurement implementation enables formation of effective solution to encourage more adoption of eprocurement system in Malaysian SMEs.


E-Business; E-Commerce; E-Procurement; SMEs

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Published by INSIGHT - Indonesian Society for Knowledge and Human Development